Outsourcing – When it makes sense for your business
Sometimes it just makes sense to outsource. We all have limited hours within a day, and this restricts what we can and cannot achieve. As business owners, we are also limited by money – what we can and cannot afford. Quite often, in order to find a solution, or...
Customer engagement – A new cost of doing business
We all know the key to happy customers is solid, quality customer service. After all, isn’t this what most major companies have been championing for years?
A good customer service team (and as a result, a good experience with your organization), is great for your customers. However, this only works if they want to contact you.
